1. What are BookLamps?

BookLamps are unique products that not only provide light but also illuminate your stories. They are crafted with precision and a passion for literature, allowing every page to shine brightly. With the added feature of a cable dimmer, you can easily control the lights and create a magical ambiance in your room.

2. How do I purchase a BookLamp?

To purchase a BookLamp, simply browse our collection on our website and select the one you like. Add it to your cart and proceed to checkout. Fill in your shipping and payment details, and complete the purchase. Once your order is confirmed, we will process it and ship it to you.

3. How long does shipping take?

Shipping times may vary depending on your location. For orders within the Netherlands, the estimated delivery time is 5 to 10 business days. For other European countries, it may take 5 to 30 business days. Please note that these are just estimates and actual delivery times may vary.

4. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your BookLamp, you can request a return within 30 days of receiving the item. The BookLamp must be in the same condition as when you received it, unused and in its original packaging. Please contact us at info@stormunlimited.com to initiate a return.

5. Can I exchange my BookLamp for a different model?

Unfortunately, we do not offer direct exchanges. If you would like a different model, you will need to return your current BookLamp and place a new order for the desired model. Please follow our return process for the BookLamp you wish to exchange.

6. What if my BookLamp arrives damaged?

If your BookLamp arrives damaged, please contact us immediately at info@stormunlimited.com with your order number and a photo of the damaged item. We will evaluate the issue and take the necessary steps to rectify it, whether that be a replacement or a refund.

7. Do you ship internationally?

Yes, we do ship internationally. However, shipping rates and delivery times may vary depending on the destination country. Please contact us at info@stormunlimited.com for more information on international shipping.

8. How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number. You can use this tracking number to check the status of your order. Please allow 48 hours for the tracking information to become available.

9. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal. You can choose your preferred payment method during the checkout process.

10. How can I contact customer support?

If you have any further questions or need assistance, you can contact our customer support team at info@stormunlimited.com. We are here to help and will respond to your inquiry as soon as possible.